Updated October 10, 2026
Who we are
AI Cache Care is provided by Tracey Higginbotham. For privacy questions or requests, email hello@aicachecare.com.
Scanning and cleanup stay local
Scanning, cleanup, preferences, and maintenance logs are handled on your Mac. The app does not upload your cache contents or files for deletion decisions. It does not use an AI model to decide what to remove. License verification is local and does not require an activation network request.
Optional app feedback
The Mac app sends feedback only when you explicitly submit it. The submitted text and diagnostic summary are visible for review first. Reports contain app and system versions, maintenance settings, cache-category summaries, and optionally recent log summaries. They exclude file contents, credentials, routine per-file cache paths, project data, and locations marked Never clean. Home paths in retained warnings and errors are shortened. Anything you type yourself is included, so review your text for private details.
Website contact and bug reports
Contact and bug forms prepare email drafts on your device. The website does not upload those messages. We receive what you choose to send from your email application, including attachments you add. License recovery can send your purchase email to the license service when enabled.
Purchases and license delivery
Stripe processes payments. The license service stores your purchase email, order identifier, and issue date in private order records to issue and recover keys. License and submitted feedback email are delivered through Resend. We do not receive or store your full payment card details. Stripe and Resend process information under their own privacy policies.
Website requests and local drafts
This site has no advertising trackers, analytics scripts, or embedded third-party fonts. Web hosting can process technical request data such as IP addresses, requested pages, and browser information in access and security logs. Form drafts are kept in the current page’s memory, not stored in browser local storage. Visiting Stripe or opening your mail app involves those separate services.
Use and retention
We use purchase records for licensing, recovery, refunds, and support. They are retained while needed to support the license, subject to legal recordkeeping obligations. Support and feedback emails are kept until deleted. The license and feedback services use private rate-limit and idempotency records to prevent abuse and duplicate messages. Hosting-log retention depends on the configured host. Contact us for a deletion or access request; some transaction records may need to be retained by law.
Sharing and your choices
We do not sell your information or share it for advertising. Information may be processed by the hosting, payment, and email services needed to provide the app and support. You can use local scans without submitting feedback, disable weekly maintenance, and contact us about purchase or support information.
Changes and contact
We will update this page when privacy practices change. Email hello@aicachecare.com with questions about your information.
Service policies: Stripe Privacy Policy and Resend Privacy Policy.